program questions
For questions, suggestions or concerns about Peak Smart, please get in touch with our program customer support team:
Email: peaksmart@clearesult.com
Phone: 867-322-0183 (local) or 1-844-200-2153 (toll-free)
Call center hours: 9 am to 4 pm Yukon Time (excluding weekends and Yukon holidays)
Le support du programme est disponible en français et anglais.
technical support
For technical support with your installed devices, please contact the manufacturer:
Mysa
- Website: help.getmysa.com
Sinopé
- Website: support.sinopetech.com
- Phone: 1-855-741-7701 or 450-741-7701 (6 am to 2:30 pm Yukon Time, excluding weekends and Québec holidays)
Our program customer support team is also available to provide support with participating devices – see above for their contact information.
For electrician support, please contact either the electrician who installed your devices, or visit the Yukon government’s Good Energy Providers website for local electricians familiar with the Peak Smart programs.
Peak Smart events, email notification
If you’d like to be notified about planned upcoming Peak Smart events, please send an email request to peaksmart@clearesult.com.
Please note that some Peak Smart events may be scheduled on an emergency basis, in which case advance notice via email may not be available.
Find answers to common questions.
FAQs